How do I get support for RealTimes?

Please visit our customer support site: https://customer.real.com

We have hundreds of support articles, easily accessible with a keyword search, to answer most questions. Customers who have subscribed to RealTimes or RealPlayer Cloud, or purchased RealPlayer Plus, can submit a support request for personal assistance from an agent. Customers who se the free version of our products can post their question in our online Community, and an agent will respond there.

Have more questions? Submit a request

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